What is Olympia's Return Policy?

100% Freshness and Satisfaction Guaranteed

At Olympia Candy, our Return Policy is simple. Your satisfaction is the measure of our success. We want you to be thrilled with every interaction you have with our company. Whether you order online, request help from our customer service team or stop in our stores, we want you to have a great experience with us.

If the products you ordered online arrive melted or crunched, please let us know immediately so we can take care of the situation. We will either replace the product or send you a similar product if the product that your ordered is no longer in stock.

Call us at our toll free number, 800-574-7747. Please follow our Warm Weather Warning during the shipping process. We strongly encourage overnight shipping on all of our  Chocolates to prevent melting.

Have a suggestion for improvement? We’re happy to hear it. Just email our Customer Service Department and we’ll respond within 24 hours.
If you are the recipient of a gift from us (not the buyer) and need to get in touch with us, simply Contact Us and we’ll do whatever we can to address your concerns or needs.


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